The Travel Authority Group
To choose The Travel Authority is to collaborate with Australia’s elite business travel experts, handpicked, vastly experienced, and committed to giving you and your people a seamless travel experience, delivered with outstanding customer service every single time.
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HelloworldBusiness.travel Mobile App
Having access to HelloworldBusiness.travel Mobile App is like having a travel agent, a PA and a tour guide in your pocket – everything you need to make business travel easier so you can focus on what really matters, and it's free for all travellers registered to use the HelloworldBusiness.travel Online Booking Tool.
For further information on the Mobile App click here
Download the HelloworldBusiness.travel Mobile App
The Travel Authority Group Terms and Conditions for HelloworldBusiness.travel
Bookings, as well as changes and cancellations permitted by the supplier, can be completed online, any time. |
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Service | Domestic | Trans-Tasman | International |
Service hours for phone and email |
8.30AM - 6.00PM Mon to Fri |
8.30AM - 6.00PM Mon to Fri |
8.30AM - 6.00PM Mon to Fri |
How soon before departure can a booking can be made? |
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Online booking - Monday to Friday | 2-hours | 2-hours |
6-hours |
Online booking - Saturday | 2-hours |
2-hours |
24-hours |
Online booking - Sunday | 2-hours |
2-hours |
48-hours |
Custom request (consultant assisted) | 2-hours |
2-hours |
24-hours |
Fees and charges | Domestic | Trans-Tasman | International |
Bookings: | |||
Bookings made online | Free | Free |
Free |
Booking requested using Custom request | $20.00 |
$20.00 |
$75.00 |
Flights/hotels/cars booked with Travel Expert | $20.00 |
$20.00 |
$75.00 |
Rail/ferry/bus/taxis booked with Travel Expert | $20.00 |
$20.00 |
$75.00 |
Changes: | |||
Bookings changed online | Free | Free | Free |
Bookings changed with Travel Expert | $20.00 |
$20.00 |
$30.00 |
Supplier change fees | Advised at time of booking | Advised at time of booking | Advised at time of booking |
Cancellations: | |||
Bookings cancelled online | Free | Free | Free |
Bookings cancelled with Travel Expert | $20.00 |
$20.00 |
$30.00 |
Supplier cancellation fees | Advised at time of booking | Advised at time of booking | Advised at time of booking |
Other services: | |||
After-hours call (in addition to service fee) | $60.00 |
$60.00 |
$60.00 |
Credit card fees - VISA/Mastercard/Airplus/AMEX | 1.33% | 1.33% | 1.33% |
Ticket refund (if required) | $20.00 |
$20.00 |
$20.00 |
GST on fees | 10% | 10% | 10% |
Third Party fees (e.g. from airlines and hotels) are in addition to the fees above. Note, not all bookings can be made online.
The Travel Authority Group Terms of Use for HelloworldBusiness.travel
By using this website you agree to the above schedule of fees, and terms of service.
Contact Details
If you have any questions about HelloworldBusiness.travel or your bookings, we are here to help.
Phone: 02 8437 1111
Email: support@ttagroup.com.au
Sydney NSW 2010
Phone: |
02 8437 1111 |
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Toll Free: | 1300 weknow (935 669) |
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Primary Contact: | Peter Hosper | |
Website: | http://www.ttacorporate.com.au/ |
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Email: | weknow@ttagroup.com.au |