World Business Travel


The World Business Travel name has been synonymous with corporate travel management since 1976. As the needs of business travel have changed, we listened and have become one of the leading corporate travel management companies in Australia and the recipient of the distinguished BTTB Travel Management Company of the Year’ award. We have a new and fresh approach to travel management.

The simple reason for our success is the value we have brought to our clients that has delivered a return on investment far surpassing their expectations. In fact, by implementing our Travel Savings program most clients, on average, save 15 - 20% on their travel spend and as such receive our professional services free!

What sets us apart from our competitors are the irrefutable benefits delivered through our ’Best Value Guarantees’.

High Tech, High Touch! We combine the latest reservations, pre/post travel reporting packages and online booking technology available today. Add in the nest group of service-oriented travel professionals, and you have a formula that saves your company money and enriches the service level your travellers receive, whether it is across the country or around the world.

World Business Travel is a partner in Travel Solutions International (TSI), a network that focuses on bringing consistency, clarity and standards to the management of travel expenditure across multi-national markets. If you’re a global company, we have you covered.


World Business Travel is a travel solutions fulfillment company. We are dedicated in bringing innovation and sophistication to planning, implementing and delivering tailored travel solutions to meet the needs of the most demanding and knowledgeable clients. Our customer proven formula successfully delivers real value to clients and a return on investment that ensures a two-way, professional relationship.

The cornerstone of our company is our highly experienced team.

We offer a complete corporate travel management program, global solutions, events management and leisure travel. All this is supported by award-winning technology.

Clients choose World Business Travel because we “DELIVER WHAT WE PROMISE”. We firmly believe in the value of partnerships with our clients. The foundation of these partnerships is our ability to understand our clients’ business travel requirements and to consistently deliver what we have committed to. We work in a “SPIRIT OF OPENESS, HONESTY AND INTEGRITY”.

We know that travel is a necessary part of your business and your travellers are always on the move. You need a travel partner that can respond just as quickly 24 hours a day, 7 days a week. We are open Monday - Friday 8.30am - 6.00pm.

Some of Australia’s leading companies depend on us to reach their cost containment goals while providing convenient, quality travel planning for their travellers. - Powered by Serko

Are you looking for a self service online business booking tool?Helloworld is a simple, quick and easy way to manage your travel spend.

Streamline your business travel processes today online sign up here

- Book and manage complete business trips online
- Allow travellers to book their own travel and win back hours of admin time
- Set rules to control who can book what and get back control over travel spend
- Phone and email access to travel experts is available to help solve issues should they arise

For further information on the Online Business Booking Tool click here

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World Business Travel Terms and Conditions for

Hours of Service
Bookings, as well as changes and cancellations permitted by the supplier, can be completed online, any time.
Service Domestic Trans-Tasman International
Service hours for phone and email

8.30 AM - 5 PM
Mon to Fri
8.30 AM - 5 PM
Mon to Fri
8.30 AM - 5 PM
Mon to Fri
How soon before departure can
a booking can be made?

 Online booking - Monday to Friday 4 -hours 4 -hours
12 -hours
 Online booking - Saturday* 4 -hours
4 -hours
12 -hours
 Online booking - Sunday 4 -hours
4 -hours
12 -hours
 Custom request (consultant assisted) 4 -hours
4 -hours
12 -hours

*WBT must be advised by phone when an online booking made on a weekend or public holiday for travel on a weekend or public holiday

Fees and charges Domestic Trans-Tasman International
Bookings made online $5.00 $5.00
Booking requested using Custom request $20.00
Flights/hotels/cars booked with Travel Expert $20.00
Rail/ferry/bus/taxis booked with Travel Expert $15.00
Bookings changed online N/A N/A N/A
Bookings changed with Travel Expert $15.00
Supplier change fees Advised at time of booking Advised at time of booking Advised at time of booking
Bookings cancelled online $15.00
Bookings cancelled with Travel Expert $15.00
Supplier cancellation fees Advised at time of booking Advised at time of booking Advised at time of booking
Other services:
After-hours call (in addition to service fee) $45.00
Credit card fees - VISA/Mastercard/AMEX 1.5% 1.5% 1.5%
Ticket refund (if required) $18.00
GST on fees 10% 10% 10%

Third Party fees (e.g. from airlines and hotels) are in addition to the fees above. Note, not all bookings can be made online.

World Business Travel Terms of Use for

By using this website you agree to the above schedule of fees, and terms of service

Contact Details

If you have any questions about or your bookings, we are here to help.
Phone: +61 2 9389 3800

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Suite 901 Level 9
309 Pitt Street
Sydney NSW 2000

02 9389 3800 
 Primary Contact:    Russel Amaral