OFFICE
Suite 2, Ground Floor
129 Logan Road
Woolloongabba QLD 4102

Phone:		07 3393 1833
Toll Free:		1800 720 672
Primary Contact:		Simon McLean
Website:		http://www.cbtravel.com.au/
Email:		simon@cbtravel.com.au

ABOUT US

At Complete Business Travel we excel in exceptional service and strategic solutions

PROCESS

Our priority is people and technology

People
• Nationally accredited award winning team
• Dedicated team environment
• Accessible 365 / 24 / 7
• Over 70 years industry experience

Technology
• We make travel easy by utilising intuitive technology that enables Business Improvement
• Preferred Fulfilment Partner for Locomote
• We recommend Locomote, a revolutionary travel platform that redefines a total end to end solution

SAVINGS

We believe fostering and maintaining supplier relationships is a key component of our success

Membership of Helloworld Business Travel
• Access to a large volume of consortia rates for airline, car and hotel content
• Available to all CBT client’s regardless of travel expenditure
• GlobalStar partnership giving CBT global representation

Service Fees
• Transparent fee structure
• Simplistic pricing model

Qantas Platinum 
• Exclusive agent and customer support via Qantas Platinum program
• A member for 8 consecutive years

CONTROL

• How you book – online or via a consultant
• Suppliers you use – the choice is yours regardless of how you book
• What you pay – we will configure our systems and train our team to fit your travel policy
• Technology you use – we aim to give you what you need, managed by us
• Agreed Service Level Agreement

POLICY

Providing valuable live traveller tracking reporting:
• Risk management profiling
• E-Traveller tracking
• International SOS (ISOS) partnership (optional)

Carbon Footprint reporting
• Climate Friendly

American Express Card
• Airline rewards = free travel
• Competitive merchant fees – below market average
• Integrated expense management 
• Enhanced data to support reconciliation

To ensure our sustainability and to deliver value, we measure the outcomes, assess trends and changes to drive improvement utilising a suite of dynamic drill down reporting