
OFFICE
Suite 2, Ground Floor
129 Logan Road
Woolloongabba QLD 4102
ABOUT US
At Complete Business Travel we excel in exceptional service and strategic solutions
PROCESS
Our priority is people and technology
People
• Nationally accredited award winning team
• Dedicated team environment
• Accessible 365 / 24 / 7
• Over 70 years industry experience
Technology
• We make travel easy by utilising intuitive technology that enables Business Improvement
• Preferred Fulfilment Partner for Locomote
• We recommend Locomote, a revolutionary travel platform that redefines a total end to end solution
SAVINGS
We believe fostering and maintaining supplier relationships is a key component of our success
Membership of
Helloworld Business Travel
• Access to a large volume of consortia rates for airline, car and hotel content
• Available to all CBT client’s regardless of travel expenditure
• GlobalStar partnership giving CBT global representation
Service Fees
• Transparent fee structure
• Simplistic pricing model
Qantas Platinum
• Exclusive agent and customer support via Qantas Platinum program
• A member for 8 consecutive years
CONTROL
• How you book – online or via a consultant
• Suppliers you use – the choice is yours regardless of how you book
• What you pay – we will configure our systems and train our team to fit your travel policy
• Technology you use – we aim to give you what you need, managed by us
• Agreed Service Level Agreement
POLICY
Providing valuable live traveller tracking reporting:
• Risk management profiling
• E-Traveller tracking
• International SOS (ISOS) partnership (optional)
Carbon Footprint reporting
• Climate Friendly
American Express Card
• Airline rewards = free travel
• Competitive merchant fees – below market average
• Integrated expense management
• Enhanced data to support reconciliation
To ensure our sustainability and to deliver value, we measure the outcomes, assess trends and changes to drive improvement utilising a suite of dynamic drill down reporting