World Business Travel


The World Business Travel name has been synonymous with corporate travel management since 1976. As the needs of business travel have changed, we listened and worked with our clients to tailor their travel solutions. Our experienced team continues to deliver quality, savings and a personalised experience.

Responsibility & Care

The quality of care we take with our clients and their business puts us in a class of our own when it comes to business travel solutions. Consistency, reliability, commitment, peace of mind, security and savings, personalised bookings and intelligent technology, integrate the delivery of caring and comprehensive customer service.

Value & Savings

As companies expand their business activities they are increasingly consolidating their travel program. We assist you to leverage total travel volume, and concentrate on sourcing with an optimal number of suppliers, as well as standardising travel policy, processes and tools.

Intelligent Business Solutions

We continue to customise functionality to reduce costs, save time, achieve measurable results and deliver savings.
Our suite of technology services enhances the traveller, travel booker and finance & administration experience. 

Experience the Difference

Our focus is on your business, seeking-out savings throughout the booking process, supporting you to achieve your company goals by delivering  with care on our promise. 

Our 24/7 after-hour emergency service is serviced in-house by the same team that you know and trust. - Powered by Serko

Are you looking for a self service online business booking tool?Helloworld is a simple, quick and easy way to manage your travel spend.

Streamline your business travel processes today online sign up here

- Book and manage complete business trips online
- Allow travellers to book their own travel and win back hours of admin time
- Set rules to control who can book what and get back control over travel spend
- Phone and email access to travel experts is available to help solve issues should they arise

For further information on the Online Business Booking Tool click here

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World Business Travel Terms and Conditions for

Hours of Service
Bookings, as well as changes and cancellations permitted by the supplier, can be completed online, any time.
Service Domestic Trans-Tasman International
Service hours for phone and email

8.30 AM - 6 PM
Mon to Fri
8.30 AM - 6 PM
Mon to Fri
8.30 AM - 6 PM
Mon to Fri
How soon before departure can
a booking can be made?

 Online booking - Monday to Friday 4 -hours 4 -hours
12 -hours
 Online booking - Saturday* 4 -hours
4 -hours
48 -hours
 Online booking - Sunday 4 -hours
4 -hours
24 -hours
 Custom request (consultant assisted) 12 -hours
12 -hours
24 -hours

*WBT must be advised by phone when an online booking made on a weekend or public holiday for travel on a weekend or public holiday

Fees and charges Domestic Trans-Tasman International
Bookings made online Free Free Free
Booking requested using Custom request $20.00
Flights/hotels/cars booked with Travel Expert $20.00
Rail/ferry/bus/taxis booked with Travel Expert $15.00
Bookings changed online $5.00 $5.00 $5.00
Bookings changed with Travel Expert $15.00
Supplier change fees Advised at time of booking Advised at time of booking Advised at time of booking
Bookings cancelled online Free
Bookings cancelled with Travel Expert $15.00
Supplier cancellation fees Advised at time of booking Advised at time of booking Advised at time of booking
Other services:
After-hours call (in addition to service fee) $45.00
Credit card fees - VISA/Mastercard/AMEX 1.5% 1.5% 1.5%
Ticket refund (if required) $18.00
GST on fees 10% 10% 10%

Third Party fees (e.g. from airlines and hotels) are in addition to the fees above. Note, not all bookings can be made online.

World Business Travel Terms of Use for

By using this website you agree to the above schedule of fees, and terms of service

Contact Details

If you have any questions about or your bookings, we are here to help.
Phone: +61 2 9389 3800

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Suite 901 Level 9
309 Pitt Street
Sydney NSW 2000

02 9389 3800 
 Primary Contact:    Russel Amaral